Building a Feedback Culture
Ever feel like your best ideas never see the light of day? If you feel this way, it's likely your team feels it too. It's all too common – in many teams, people hold back from speaking up, fearing judgment or simply because they're unsure how their ideas will be received. And when the focus is on following the rules, innovation takes a backseat.
In this course, Indira helps you break through those barriers. By blending leadership wisdom, neuroscience, and real-world business examples, she offers a practical roadmap to create a culture where feedback flows freely and ideas thrive. With her trademark humor, she'll guide you through the mental hurdles holding your team back and provide actionable steps to cultivate a culture of open communication.
Learn to spot when power dynamics or trust issues are getting in the way. Lead by example, making changes that encourage everyone to contribute their ideas. Whether it's building bridges between team members, showing humility, or providing the right mix of support and challenge, you'll create an environment where collaboration and creativity flourish.
The payoff? A team that works together seamlessly, where bold ideas are encouraged, and everyone feels empowered to contribute.
By enrolling in this course, you agree to our Terms & Conditions.
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Welcome to this course
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What is a feedback culture?
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Lesson 4: What Makes Feedback Complex?
3 barriers makings speaking up hard unpacked
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Lesson 5: What is a Feedback-Rich Culture?
Safe space for growth-fueling insights
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Lesson 6: It Understands Power
Influence decoded & how it shapes openness
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Lesson 7: It Flattens Hierarchical Barriers
Bridge divide between levels through humility & inclusion
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Lesson 8: It Invites Curiosity
Ask don't assume - foster understanding first
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Lesson 9: It Creates Psychological Safety
Threat response vs growth response: brainscience behind
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Lesson 10: It Encourages a Coaching Mindset
Unleash others' potential through questions not directives
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Lesson 11: It Cultivates Trust
Consistency and care - hallmarks for credibility
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How to build a feedback culture
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Lesson 12: Move Through the Spectrum of High and Low Power I
Match leadership approach to situation & player
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Lesson 12a: High or Low Power?
When to take charge versus bring others into decisions
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Lesson 13: Move Through the Spectrum of High and Low Power II
6 more case studies to cement appropriate leverage of influence
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Self-reflection / Coaching Circle 1
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Lesson 14: Regularly Seek & Encourage Feedback
Walk the walk - show it's safe by asking for criticism first
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Lesson 15: Embrace a Willingness to be Wrong
Let go ego: diverse ideas compound collective intelligence
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Lesson 16: Lead By Example
Model the change you want to see each day
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Lesson 17: Avoid Blame and Encourage Learning
Mistakes fertilize growth in psych safety zone
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Lesson 18: Value Different Opinions
Disagreement sparks breakthroughs
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Lesson 19: Focus on Leveraging Each Others Strength & Recognition
Talent + morale surge when we celebrate not just fix
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Lesson 20: Show Consistency and Reliability
Reliability cements trust + safety
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Driving performance
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Leave room to reflect