
Giving Feedback
without the cringe
Avoiding tough conversations won’t make them go away—it just makes work more tense and unproductive. Giving feedback can feel awkward, intimidating, or like a disaster waiting to happen. When feedback is delayed or delivered poorly, it only makes things worse, leading to confusion, resentment, and even more dysfunction.
This course takes you from avoiding feedback like the plague to giving it with confidence and clarity—without the corporate jargon or awkward tension. You’ll get a no-BS framework for delivering feedback that actually helps people grow, strength-based strategies to make feedback feel motivating instead of demoralizing, and science-backed language shifts to ensure your message lands without triggering defensiveness.
Through real-world scenarios, you’ll practice navigating tricky conversations, handling power dynamics, and breaking bad habits that make feedback feel like a personal attack. Whether you’re dealing with ego clashes, managing biases, or just not knowing what to say, this course gives you the tools to facilitate growth while keeping conversations honest and constructive.
The result? Smoother conversations, stronger teams, and way less stress. You’ll build a workplace culture where people actually improve instead of just pretending to take feedback well. And most importantly, you’ll walk away with the confidence to give feedback that’s clear, kind, and actually effective.
By enrolling in this course, you agree to our Terms & Conditions.
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Welcome to this course
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Lesson 1: Welcome to This Course on Giving Feedback
A course for anyone looking to improve their giving feedback skills.
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Lesson 2: How to Use Your Workbook & Toolkit
Download a custom toolkit jampacked with interactive tools that take your learning further
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Lesson 3: Commitment
Sign contract with yourself to stick to growth and accountability
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We need feedback. Ugh!
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Lesson 4: What is Feedback?
Feedback decoded - understand this tricky skill and why it strikes fear
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Lesson 5: What Makes Feedback Complex?
Peel back messy layers tripping up feedback culture
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Lesson 6: Your Team Needs Your Feedback
Discover why your voice and truth unlocks potential
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Lesson 7: Why We Fear Feedback
Brain science of why criticism feels like danger (and how to self-soothe)
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Not all feedback is a gift
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Lesson 8: Some Feedback Is...
When feedback harms not helps + warning signs
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Lesson 9: Biased Feedback
Subtle ways unconscious bias distorts messages
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Lesson 10: Mitigating Bias
Rewire reflexes before bias sabotages again
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Lesson 11: Uncover Bias - A Quiz
Test yourself: sticky scenarios reveal personal pitfalls
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Lesson 12: Case Study
Spot and stop bias in action with realistic example
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Self-reflection / Coaching Circle 1
Pause and reflect, or consider joining a coaching circle if your organization offers one. This is an opportunity to discuss what's emerging for you as you reflect on the course and its prompts.
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A giving feedback toolkit
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Lesson 13: A Giving Feedback Toolkit
Step-by-step system upgrades sticky convos
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Lesson 14: Assess the Challenge
Customize approach: technical issue or internal roadblock?
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Lesson 15: Make it Timely
Fresh feedback cuts through fog of forgotten context
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Lesson 16: Environment
Location sets tone: casual office or formal meeting room?
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Lesson 17: The Invitation
Openers that inspire listening not resistance
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Lesson 18: Create Dialogue
Two-way street: understand their why behind what
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Lesson 19: Make it Fair
Last looks eliminate unintended bias blind spots
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Lesson 20: Remain Objective
Just the facts: observe minus interpret
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Lesson 21: Provide Concrete Examples
Specific not vague: paint clear picture of situation
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Lesson 22: Share the Impact
Connect dots between actions and outcomes
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Lesson 23: Make it Strength-based
Praise assets already there and redirect as needed
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Lesson 24: Make it Actionable
Next step suggestions target growth
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Lesson 25: Listen Actively
Hear beyond words through body language clues
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Lesson 26: Ensure Clarity
Prevent pointless plans - get on same page
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Lesson 27: Coach Them Forward
Motivation needs company - schedule momentum check-ins
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Lesson 28: Look For Outcomes
Track progress and offer tokens of recognition
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Lesson 29: Recognize
Spotlight wins big and small - balance praise with polish
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Lesson 30: Share the Consequences
Clear warnings if serious change doesn't happen
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Managing the emotional response
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Leave room to reflect
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Lesson 32: Revisit the Gist and Set Some Goals
Big takeaways transform talk into action plan
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Lesson 33: It's Not Goodbye, It's See You Later
Tell us what hit and missed - shape future courses!
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Giving Feedback Course Survey
Bring your candid feedback to help us improve!
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Self-reflection / Coaching Circle 2
Pause and reflect, or consider joining a coaching circle if your organization offers one. This is an opportunity to discuss what's emerging for you as you reflect on the course and its prompts.
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