Frequently Asked Questions
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Please note that all sales are final and there are no refunds available. Before purchasing a course, we highly recommend that you read through the course curriculum and watch the free preview to ensure that it meets your needs.
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For individuals, you can pay via credit card through Stripe. Most credit cards are accepted for Thrive courses.
For business clients, we invoice separately and offer multiple payment methods.
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Yes! As soon as we launch a sufficient number of courses, we will create a subscription plan for access to all content.
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We only conduct virtual coaching circles as part of our Foundations for Managers program. Please reach out with your specific case, and we will discuss flexibility options.
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All courses range from 1 hour to 2 and a half hours of video content, with approximately the same amount of time required for coursework and exercises.
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All courses are self-paced. If you are participating in an organizational program, your dates will be set by the organization's program lead.
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Yes, we offer a free preview of select lessons for each Thrive course. This allows potential students to get a sense of the course content, structure, and teaching style before making a decision to enroll.
For business clients, we provide full access to course materials once we have received a non-refundable 50% invoice payment and all necessary agreements have been signed. This ensures that your organization can thoroughly review the content before fully committing to the training program.
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Yes, we offer volume-based discounts for business and enterprise customers.
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Absolutely! We are proud to work with non-profit organizations. Please reach out to discuss potential discounts tailored to your specific needs.
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At the moment, we do not have the bandwidth to customize training, but we are working on ensuring that we can do so in the future. Please stay in touch with us about your specific needs, and we will be sure to reach out when our capacity increases.
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Your data is absolutely safe with us. We prioritize the security and confidentiality of all user information. Our platform uses industry-standard encryption and secure data storage practices to protect your personal details and course progress data.
For enterprise customers, we also offer the option to integrate with your organization's Single Sign-On (SSO) system, ensuring a seamless and secure user experience while maintaining your company's data privacy policies.
Please read our privacy policy to learn more about how we collect, use, and safeguard your data.
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Our course access policy is designed to benefit both learners and course creators. By providing access to course content for one year after completion, we empower learners to review and apply the knowledge gained within a reasonable timeframe. This policy also allows us to:
- Optimize platform resources and costs
- Regularly update content to maintain relevance
- Protect course material from unauthorized access
Our goal is to strike a balance between learner success and content quality. We believe this approach achieves that balance, ensuring an optimal learning experience for all.
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Yes, all of our courses include assessments and quizzes to help learners track their progress and gauge their understanding of the material. While our course hosting platform does not provide metrics for assessment and quiz completion rates, we offer an additional service for our business clients.
For business and enterprise clients, we embed coaching circles into our training programs to further assess learner understanding and provide personalized support. These coaching circles allow for deeper discussions, practical applications, and targeted feedback, ensuring that participants can effectively apply the knowledge gained from the course in their work environment.