Giving Feedback
Let's face it – delaying important conversations negatively impacts both ourselves and others, hindering productivity and creating a tense atmosphere at work. However, addressing issues openly can be intimidating for many. When feedback is delayed or poorly delivered, it often leads to poorly executed conversations and further problems.
Embark on a journey of improving your feedback skills with Coach Indira, who will elevate your abilities from awkward to adept in this straightforward course. You'll receive a practical guide for facilitating growth through honest yet empathetic feedback, regardless of your position in the company.
Learn to lead with strength-based feedback and explore language grounded in scientific research that encourages active listening and absorption. Through simulated scenarios, practice navigating tricky situations to feel more confident.
Whether you're feeling overwhelmed, dealing with ego clashes, or confronting biases, this course empowers you to break unproductive habits.
The outcome? Improved communication, teams where individuals feel encouraged to excel, and the ability to strike a balance between constructive feedback and acknowledgment.
course details
→ 33 lessons
→ 2 hours of video content
→ 2 to 3 hours of coursework and exercises
→ Workbook & toolkit + 30 day challenge
Ready to take the leap? Enroll in this course or get in touch to bring it to your team.
This course explores:
→ The impact of feedback on individuals and teams.
→ The complexity of giving feedback and the factors that influence it.
→ How to identify and mitigate bias in the feedback we give.
→ A practical toolkit for delivering effective, constructive feedback.
→ Strategies for managing emotional responses to feedback.
This course is for you if:
→ You want to improve your skills in giving constructive feedback, regardless of your current comfort level.
→ You recognize the importance of feedback but find it challenging to deliver effectively.
→ You want to learn how to navigate complex feedback situations and manage emotional responses.
→ You work with others and understand the value of creating a positive feedback culture in your organization.
Let’s chat about bringing this course your way
course guide
course guide
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In this introductory lesson, you'll discover what this course has to offer and how it can help you improve your feedback skills.
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Learn how to effectively utilize the accompanying workbook and toolkit to enhance your learning experience throughout the course.
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Understand the importance of making a commitment to yourself and your growth as you embark on this learning journey.
Welcome to this course
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Gain a deeper understanding of what feedback is and why it is crucial in the workplace.
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Explore the various factors that contribute to the complexity of giving and receiving feedback.
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Discover why your team needs your honest and constructive feedback to grow and succeed.
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Understand the psychological reasons behind our fear of feedback and how to overcome them.
We need feedback. Ugh!
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Learn to distinguish between constructive feedback and feedback that can be harmful or unproductive.
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Recognize how biases can influence the feedback we give and receive, and how to identify them.
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Discover strategies to mitigate bias in your feedback and ensure that it is fair and objective.
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Test your understanding of bias in feedback through an interactive quiz.
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Analyze a real-world case study to better understand how bias can manifest in feedback situations.
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Take a moment to reflect on your learning so far and participate in a coaching circle if available.
Not all feedback is a gift
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Introduce the comprehensive toolkit that will guide you through the process of giving effective feedback.
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Learn how to assess the type of challenge the recipient is facing and tailor your feedback accordingly.
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Understand the importance of providing feedback in a timely manner and how to do so effectively.
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Discover how to create an environment conducive to productive feedback conversations.
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Learn how to invite the recipient to engage in a feedback conversation in a way that promotes openness and receptivity.
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Understand the importance of creating a two-way dialogue during feedback conversations and how to do so.
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Ensure that your feedback is fair and unbiased by following the strategies outlined in this lesson.
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Learn how to provide objective feedback based on observable facts and behaviors.
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Discover the importance of using specific, concrete examples when giving feedback to ensure clarity and understanding.
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Understand how to effectively communicate the impact of the recipient's actions or behaviors on themselves, the team, and the organization.
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Learn how to frame feedback in a way that acknowledges and builds upon the recipient's strengths.
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Discover how to provide actionable feedback that empowers the recipient to make positive changes.
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Develop active listening skills to ensure that you fully understand the recipient's perspective and concerns.
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Learn strategies to ensure that your feedback is clear, concise, and easily understood by the recipient.
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Discover how to adopt a coaching mindset to support the recipient's growth and development following the feedback conversation.
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Learn how to identify and track the outcomes of your feedback to ensure that it is effective and leads to positive change.
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Understand the importance of recognizing and celebrating progress and successes following feedback conversations.
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Learn how to communicate the potential consequences of not acting on feedback in a constructive and motivating way.
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Take another opportunity to reflect on your learning and participate in a coaching circle if available.
A giving feedback toolkit
Managing the emotional response
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Discover strategies for managing emotional reactions, both your own and the recipient's, during feedback conversations.
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Review the main takeaways from the course and set goals for applying your newfound knowledge and skills.
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Conclude the course with a reminder that learning is an ongoing process and that you can always revisit the material.
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Provide your valuable feedback on the course to help improve future iterations.
Leave room to reflect
Enroll in this course
Course FAQ
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This course is designed for professionals at all levels who want to improve their skills in providing constructive, effective feedback in the workplace. Whether you find giving feedback challenging or feel relatively comfortable with it, this course will help you refine your approach.
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In this course, you'll learn a practical, step-by-step framework for delivering impactful feedback that drives positive change. You'll explore modern mindsets that transform difficult conversations, understand the psychology behind why feedback can be triggering, and practice navigating realistic scenarios to avoid common pitfalls.
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The course is designed to be completed in a maximum of 4 hours. With 33 concise video lessons and supplementary materials in the downloadable workbook, you can progress through the content at a pace that suits your schedule.
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Enhancing your feedback skills enhances your personal and organizational growth potential. This course provides you with the tools to motivate change through feedback conversations that are both caring and candid, regardless of your role within the company.
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This course offers a fresh perspective on workplace feedback. Grounded in psychology, you'll gain self-awareness to uplift others while avoiding unintended bias. The course addresses the complex nuances of feedback, provides practical techniques, and helps boost your confidence in navigating these crucial conversations.
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If you have any additional questions about the course, please don't hesitate to reach out to support@whileatwork.co.
