Receiving Feedback

Receiving and effectively processing constructive criticism is a challenge for many professionals, but avoiding it can limit your growth and success. In this practical course, experienced coach Indira guides participants, including those who find feedback challenging, towards becoming more receptive and adaptable.

Indira's approach combines empathy with pragmatism as she addresses the common obstacles that make processing workplace feedback difficult. Learn evidence-based strategies to handle criticism professionally and utilize each piece of feedback as a tool for achieving your objectives.

Whether your hesitation stems from past experiences, self-perception, workplace dynamics, or emotional responses, this course equips you to reframe your reactions. Enhance your self-assurance by extracting actionable insights and discerning unsubstantiated feedback.

Constructive feedback enhances performance, but it requires a supportive environment. Indira demonstrates how to enable psychological safety and develop resilience through real-world scenarios and interactive exercises. Complete the course feeling centered and open to feedback, prepared to seek input that drives your growth.

course details

→ 23 lessons

→ 1.5 hours of video content

→ 1 to 2 hours of coursework and exercises

→ Workbook & toolkit

Ready to take the leap? Enroll in this course or get in touch to bring it to your team.

This course explores:

→ The impact of feedback on individuals and teams.

→ The complexity of receiving feedback and the factors that influence it.

→ How to identify and mitigate bias in the feedback we receive.

→ A practical toolkit for processing and applying constructive feedback effectively.

→ Strategies for managing emotional responses to feedback.

This course is for you if:

→ You want to improve your ability to receive and process feedback constructively, regardless of your current comfort level.

→ You recognize the importance of feedback for personal and professional growth but find it challenging to receive effectively.

→ You want to learn how to navigate complex feedback situations and manage your emotional responses.

→ You work with others and understand the value of cultivating a positive feedback culture in your organization.

Let’s chat about bringing this course your way

course guide

course guide

Welcome to this course

  • Discover what this course offers and how it can help you improve your feedback reception skills.

  • Learn to effectively use the accompanying workbook and toolkit to enhance your learning experience.

  • Understand the importance of committing to your growth as you embark on this learning journey.

Do we really need feedback?

  • Gain a deeper understanding of what feedback is and its role in the workplace.

  • Explore the factors that contribute to the complexity of receiving feedback.

  • Understand the psychological reasons behind our fear of feedback.

  • Discover why receiving feedback is crucial for personal and professional growth.

Danger & Feedback

  • Understand how our identity shapes our perception and reception of feedback.

  • Examine how past experiences influence our current response to feedback.

  • Explore how power dynamics affect the giving and receiving of feedback.

  • Learn strategies to foster a safe environment for giving and receiving feedback.

  • Discover how to communicate your feedback preferences effectively.

  • Take an opportunity to reflect on your learning and participate in a coaching circle if available.

  • Learn why our brains perceive feedback as a threat.

  • Recognize how biases can influence the feedback we give and receive, and how to identify them.

  • Distinguish between constructive feedback and feedback that can be harmful or unproductive.

You and the Flow of Feedback

A Receiving Feedback Toolkit

  • Learn how to express gratitude and initiate a constructive dialogue about feedback.

  • Understand the key factors that can trigger emotional responses to feedback.

  • Develop strategies to effectively process and respond to feedback.

  • Learn to assess the validity and relevance of the feedback you receive.

  • Discover how to effectively implement constructive feedback.

  • Recognize when it's appropriate to let go of feedback that doesn't serve you.

Leave room to reflect

  • Review the main takeaways and set goals for applying your newfound knowledge.

  • Conclude the course with a reminder that learning is an ongoing process.

  • Provide your valuable feedback to help improve future iterations of the course.

Enroll in this course

Course FAQ

  • This course is designed for professionals at all levels who want to improve their ability to receive and process constructive feedback effectively. Whether you struggle with receiving feedback or feel relatively comfortable with it, this course will help you refine your approach.

  • In this course, you'll learn science-backed techniques to handle criticism gracefully, extract valuable insights from feedback, and use it as a tool for achieving your goals. You'll explore the factors that influence your response to feedback, such as childhood patterns, identity, power dynamics, and emotional triggers, and learn strategies to reshape your reactions.

  • The course consists of 23 lessons, with approximately 1.5 hours of video content. Participants can expect to spend an additional 1-2 hours on coursework and exercises. The course is self-paced, allowing you to progress through the content at a speed that suits your schedule.

  • Receiving and processing feedback effectively is crucial for personal and professional growth. By learning to embrace constructive criticism and use it to fuel your development, you'll unlock your full potential, improve your performance, and cultivate stronger relationships with colleagues and managers.

  • This course offers a fresh, no-nonsense approach to receiving feedback, blending humor, compassion, and science-backed strategies. Through relatable scenarios and roleplays, expert coach Indira guides you in navigating the common pitfalls and emotional challenges associated with receiving feedback, empowering you to transform your mindset and approach.

  • If you have any additional questions about the course, please don't hesitate to reach out to support@whileatwork.co.

Talk to us about adding coaching circles to this course

Enhance learning outcomes by adding coaching circles to this course, available in both virtual and in-person formats. Our experienced facilitators will guide participants through discussions, reflections, and the application of course concepts.

This option is exclusively available for teams.